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Terms and Conditions

This website is operated by RawSkinFX. Throughout the site, the terms “we”, “us” and “our” refer to RawSkinFX. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must not use this website.

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We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

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Use of Website

You must be at least 18 years old or the age of majority in your jurisdiction to use this website or purchase products from us.

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You agree not to use this website or our products:

  • for any unlawful purpose;

  • in violation of any applicable laws or regulations;

  • to infringe intellectual property rights;

  • to distribute malicious software or harmful code;

  • to harass, abuse, threaten, or defraud others.

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We reserve the right to terminate or restrict access to our website or services at our sole discretion without notice.

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Orders & Products

All products are subject to availability.

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We reserve the right to:

  • refuse or cancel any order;

  • limit quantities purchased;

  • discontinue products without notice;

  • change prices, descriptions, or specifications at any time;

  • correct pricing errors, inaccuracies, or omissions.

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If an order is cancelled after payment has been taken, a refund will be issued to the original payment method.

Products sold by RawSkinFX are intended for cosmetic, special effects, artistic, or professional use only unless otherwise stated.

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Customers are responsible for:

  • reading all product instructions;

  • performing appropriate patch testing before use;

  • ensuring products are suitable for their intended purpose;

  • checking ingredients and potential allergies or sensitivities.

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Results may vary between individuals.

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Shipping and Delivery ​

​Delivery times are estimates only and are not guaranteed.

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RawSkinFX is not responsible for:

  • shipping delays;

  • customs delays or import restrictions;

  • lost or stolen packages after confirmed delivery;

  • incorrect addresses supplied by customers;

  • additional customs duties, taxes, or import charges.

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Risk of loss transfers to the customer upon delivery to the shipping carrier or confirmed delivery location.

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Refunds and Returns​​

Due to hygiene and safety reasons, certain items may be non-returnable unless faulty or damaged.

To request a return or refund, customers must contact us within 14 days of delivery.

Returned products must be unused, unopened, and in original packaging unless defective.

We reserve the right to refuse refunds where products have been used, modified, damaged by misuse, or returned outside the permitted return period.

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Intellectual Property

All content on this website, including but not limited to:

  • logos;

  • branding;

  • images;

  • graphics;

  • videos;

  • product designs;

  • text;

  • website design;

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is the intellectual property of RawSkinFX and is protected under applicable copyright, trademark, and intellectual property laws. No content may be copied, reproduced, distributed, modified, resold, or used commercially without prior written permission.

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Limitation of Liability

To the fullest extent permitted by law, all products and services are provided “as is” and “as available” without warranties of any kind except where required by law.

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RawSkinFX shall not be liable for:

  • allergic reactions or skin sensitivities;

  • misuse or improper application of products;

  • indirect, incidental, special, or consequential damages;

  • loss of profits, revenue, business, or data;

  • third-party shipping or courier issues;

  • website interruptions or technical errors.

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Customers use all products at their own risk.

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In any event, RawSkinFX’s total liability shall not exceed the amount paid by the customer for the relevant product or service.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

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Indemnification​

You agree to indemnify, defend, and hold harmless RawSkinFX, its owners, affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from:

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  • your misuse of the website or products;

  • your violation of these Terms;

  • your violation of any law or third-party rights.

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Website Availability ​​

We do not guarantee uninterrupted, secure, or error-free access to the website. We may suspend, withdraw, or modify the website or services at any time without notice.

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Privacy​

Use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of information in accordance with our Privacy Policy.

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Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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Contact

For questions regarding these Terms & Conditions, contact: help@rawskinfx.com

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